Trust and safety

Safer business discovery for customers and credible operators.

SanjoseMart helps people compare businesses using visible trust signals instead of guesswork. The platform is built for Nigerian markets where customers need confidence, business owners need credibility, and every approval decision should leave a trace.

How trust is earned

Evidence before badges

A verified badge is based on submitted evidence, admin review, and platform records. It is not something a business can switch on by itself.

Contact confidence

Email confirmation and phone or WhatsApp checks help customers know that the contact details on a profile are controlled by the listed business.

Public accountability

Customers can report suspicious listings. Admins review complaints, record decisions, and serious confirmed cases can affect trust score.

Paid visibility has limits

Sponsored placement can improve discovery, but it does not bypass verification, admin approval, payment confirmation, or safety review.

Trust signals

What customers should look for

Scan a QR certificate

Identity

CAC details, owner ID, and supporting documents help establish who is behind a listing.

Contact

Email verification and admin-confirmed phone or WhatsApp control reduce fake contact risk.

Location

Address documents, utility bills, and inspection photos can strengthen location confidence.

History

Reviews, complaints, audit logs, and admin decisions preserve context over time.